PRIVACY POLICY

We collect data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create a personal account, submit a search query, upload a document, or contact us for support.

A. Personal Data You Provide

• Identity Data: Username, first name, last name, and profile data.
• Contact Data: Email address, telephone number, and billing address.
• Financial Data: Payment card details (processed securely via our third-party payment processors like Stripe).
• Content Data: Files, code snippets, CAD models, and text inputs you upload for processing by our AI engines.

B. Data Collected Automatically

• Telemetry Data: Device information, IP address, browser type, operating system, and crash reports.
• Usage Data: Pages visited, features used, time spent, and clickstream data.
• Cookies: Data collected via cookies and similar technologies (see our Cookie Policy).

We process your personal data for specific purposes and legal bases:

We do not sell your personal data. We share data only in the following circumstances:

• Service Providers: Cloud hosting (AWS/GCP), payment processors (Stripe), and analytics providers who process data on our behalf.
• Legal Requirements: If required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, sale, or asset transfer.

International Transfers: Your data maybe processed in the United States and other jurisdictions. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), for cross-border transfers.

Depending on your location, you have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion ("Right to be Forgotten"): Request deletion of your account and associated data.
• Portability: Request your data in a structured, commonly used format.
• Opt-Out: Opt-out of marketing communications or certain data processing activities.

To exercise these rights, please contact our Data Protection Officer at privacy@agi-hive.com or use the specific features in your account settings.

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, and strict access controls.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your active account plus a statutory limitation period thereafter.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.